PAIA Manual

1. Introduction

This manual is published by Seknd Nature Private Cannabis Collective in compliance with section 51 of the Promotion of Access to Information Act, 2 of 2000 ("PAIA"). It sets out what records the collective holds, how to request access to them, and the grounds on which a request may be refused.

2. Particulars of the responsible party

Entity

Seknd Nature Private Cannabis Collective

Registered and postal address

House of Levi, 12a De Beers Avenue, Paardevlei, 7130

General contact

hello@sekndnature.com

3. Information Officer

Access requests are handled by the head of the collective’s management committee, reachable at hello@sekndnature.com. Full details are on the Information Officer page.

4. Records held

Published on this website — no request needed

• This PAIA Manual and the Information Officer details
• The Club Constitution, the Membership Terms, the Privacy Policy and the Returns & Refunds policy
• The product catalogue and membership information

Available to the member concerned, on request

• Their own membership record, application and approval history
• Their own orders, invoices, payments and loyalty statement
• Audit-log entries relating to their own account

Signed-in members do not need to submit a formal request for these: a complete export is available under Account → Privacy & data.

Restricted

• Records belonging to other members (third-party privacy)
• Internal operating procedures, supplier and operator contracts
• Financial, tax and banking records beyond the requester's own payments
• Records held under a legal hold or relating to an active investigation

5. How to request access

• Use Form 2 prescribed under PAIA, available from the Information Regulator at inforegulator.org.za.
• Send the completed form to hello@sekndnature.com, or by post to the address in section 2.
• Describe the records clearly and give enough information to identify yourself.
• Prescribed PAIA fees may apply. A member's first request for their own personal records does not attract a fee.
• We respond within 30 days of receipt (section 25). That period may be extended once by a further 30 days (section 26), and we will tell you if it is.

6. Grounds for refusal

A request may be refused on the grounds in Chapter 4 of PAIA, including:

• Mandatory protection of the privacy of a third party (section 34)
• Mandatory protection of commercial information of a third party (section 36)
• Mandatory protection of confidential information (section 37)
• Records protected by legal professional privilege (section 40)
• Manifestly frivolous or vexatious requests (section 45)

7. Remedies

The collective is a private body, so PAIA provides no internal appeal. A requester who is dissatisfied may ask the Information Officer to reconsider, and may then apply to the Information Regulator for review under section 77A before approaching a court.

8. Languages

This manual is published in English. A translation into another official South African language will be provided on reasonable request, where reasonably practicable.

9. Information Regulator

Authority

Information Regulator (South Africa)

Website

inforegulator.org.za

PAIA enquiries

PAIA.complaints@inforegulator.org.za